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    DigitalCraft Store – Privacy Policy
    (Last revised: 18 March 2025)

    DigitalCraft Sp. z o.o. (“Company”) owns and operates the website https://digitalcraft‑store.com/ (“Website”).
    This Privacy Policy (“Policy”) explains how we collect, use, disclose and protect personal data obtained from website visitors and customers (“Users”).

    By using the Website, the User confirms that they have read and unconditionally accept this Policy, including our use of cookies and the dispute‑resolution procedure. If you do not agree with any part of the Policy, please stop using the Website.

    Table of Contents

    1. Personal Information We Collect
    2. Purposes of Processing Personal Information
    3. Conditions & Methods of Processing Personal Information
    4. Cookie Policy
    5. Measures to Protect Personal Information
    6. Dispute Resolution
    7. Additional Provisions
    8. Contact Details
    1. Personal Information We Collect

    1.1 We collect, access and use Users’ personal data—as well as technical and other information related to Users—in accordance with this Policy.

    1.2 Technical information (e.g. device data automatically transmitted by the browser) is not regarded as personal data.

    1.3 Personal data is any information a User voluntarily provides when submitting a request on the Website or during subsequent use. Mandatory fields are clearly marked; all other data is optional.

    1.4 We may also process data that has been published by the data subject or that must be disclosed under applicable law.

    1.5 We do not verify the accuracy of personal data but assume Users provide correct, sufficient information and update it when necessary.

    1. Purposes of Processing Personal Information

    We process data mainly to provide information and consulting services to Users. Specifically, we use data to:

    • identify the contracting party for service provision;
    • supply services and customer support;
    • improve service quality and develop the Website;
    • analyse data to enhance content and advertising;
    • notify Users of new services and offers;
    • conduct statistical research on anonymised data.

    Technical information is used only in anonymised form.

    1. Conditions & Methods of Processing Personal Information

    3.1 The User consents to data processing by submitting a request (any written enquiry containing contact details).

    3.2 Processing includes collection, recording, systematisation, accumulation, storage, updating, retrieval, use, transfer, anonymisation, blocking, deletion and destruction of personal data.

    3.3 Confidentiality is maintained except where the User voluntarily makes information publicly available.

    3.4 We may transfer data to third parties if (i) the User has consented, (ii) it is necessary to render a service, (iii) it is required by law, or (iv) it is needed to protect the Company’s rights.

    1. Cookie Policy

    4.1 What are cookies?
    Cookies are small text files that the Website stores in the User’s browser to recognise the device and remember settings.

    Cookie type Purpose Retention
    Strictly Necessary Basic site functions (authentication, shopping cart) Session‑only
    Preferences Stores language and currency choices Up to 1 year
    Analytics Helps us understand how Users interact with the site Up to 2 years
    Marketing Used to personalise advertising Up to 1 year

    4.3 Opt‑out
    Users can block cookies entirely in their browser settings, but doing so may limit site functionality.

    1. Measures to Protect Personal Information

    We implement legal, organisational and technical measures reasonably necessary to safeguard personal data against unauthorised access, destruction, alteration, blocking, copying, distribution or other unlawful actions.

    1. Dispute Resolution

    6.1 Send all claims to info@digitalcraft‑store.com with the subject line “Претензия / Dispute” and include the order number, transaction date and description of the issue.

    6.2 We will reply within five business days and propose solutions. Observance of this pre‑trial dispute‑resolution procedure is mandatory.

    1. Additional Provisions
    • We may update this Policy at any time. The current version is posted on the Website; continuing to use the Website signifies acceptance of any amendments.
    • The laws of Poland apply to this Policy.
    1. Contact Details

    DigitalCraft Sp. z o.o.
    Szlak 77, 31‑153 Kraków, Poland
    E‑mail: info@digitalcraft‑store.com

    Thank you for trusting DigitalCraft Store. If you have questions about privacy, please contact us—we are always happy to help!